Contacts

Our support team is available around the clock to help with accounts, payments, bonuses or anything else.

Support Channels

• Live chat – the fastest option, open 24/7 directly on the site.
• Email – [email protected], replies within 24 hours.
• FAQ – instant answers to the most common questions in the help center.

Business Information

LevelUp Casino is operated by Novatrix SRL under E-gaming license No. 0000002 issued by the Tobique Gaming Commission.

Affiliates

Partnership enquiries are handled through the LevelUP Affiliates program. Use the email above with "Affiliates" in the subject line.

Responsible Gaming

If you need to set deposit limits, take a break or self-exclude, contact support or visit our responsible gaming page. Help is also available at BeGambleAware and Gambling Therapy.