Privacy Policy

LevelUp Casino (operated by Novatrix SRL) respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, why we collect it and how it is used.

What We Collect

When you create an account we collect your name, email address, date of birth and payment details. We also record technical data such as IP address, device type and browser information for security purposes.

How We Use Your Data

• Verifying your identity and age (18+).
• Processing deposits and withdrawals.
• Sending service notifications and, where you have opted in, bonus offers.
• Meeting our obligations under our gaming license.

Data Storage and Security

All data is stored on encrypted servers with restricted access. Payments are processed through PCI DSS compliant providers. We never sell your personal information to third parties.

Cookies

We use essential cookies to keep you signed in and analytics cookies to improve the site. You can manage cookies in your browser settings at any time.

Contact

For privacy questions email [email protected]. We respond within 24 hours.